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TradeHalo vs Cyberstaff

A Cyberstaff alternative with no minutes to run out of

Cyberstaff is a capable UK AI receptionist, priced by the minute from £30/month. TradeHalo answers every call 24/7 for a flat £19/month with unlimited calls, flags emergencies straight away, and books jobs into your calendar from £39.

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Updated • Prices checked against Cyberstaff's published pricing

TradeHalo vs Cyberstaff at a glance

The short version: both are UK AI receptionists. Cyberstaff sells bundles of talk time with per-minute overage. TradeHalo charges a flat monthly fee with unlimited answered calls.

TradeHalo Cyberstaff
Starting price From £19/month, unlimited calls £30/month for 100 minutes (about 50 calls)
Higher plans Pro at £39/month, unlimited calls Growth £60/month (240 minutes), Scale £120/month (600 minutes)
Extra calls Always included 30p, 25p or 20p a minute over your allowance, depending on plan
Appointment booking Voice booking into Google Calendar (Pro, £39/month) Bookings and calendar integration on every plan
Emergency handling Detects urgent jobs and texts you instantly Not listed as a feature
Messaging and integrations SMS to you and your caller AI SMS and WhatsApp conversations, HubSpot, Pipedrive, Zapier and more
Contracts and setup Monthly rolling, no setup fee No contract, no setup fee
Free trial 14 days 7 days, no card required

Cyberstaff details taken from its published pricing and AI receptionist pages, checked 4 November 2026. Cyberstaff doesn't say whether its prices include VAT. Always confirm current pricing directly with the provider.

Cyberstaff pricing vs TradeHalo pricing

Cyberstaff publishes clear pricing, which we like. Starter is £30/month for 100 minutes of talk time, Growth is £60/month for 240 minutes, and Scale is £120/month for 600 minutes. Go over your allowance and extra minutes cost 30p, 25p or 20p each depending on the plan. Cyberstaff estimates around two minutes per call, so Starter covers roughly 50 calls a month.

For a trade business, the meter is the catch. Say you get 100 calls a month at two minutes each: that's 200 minutes, which means Growth at £60, or Starter at £30 plus £30 in overage. A cold snap that pushes you to 300 calls means Scale at £120. TradeHalo is £19/month for Starter and £39/month for Pro, with unlimited AI-answered calls on both, so your busiest month costs the same as your quietest.

Where Cyberstaff gives you more for the money is breadth: every plan includes calendar booking, AI text and WhatsApp conversations, a website SMS widget and integrations with tools like HubSpot and Pipedrive. If you need those, it's a strong option. If you mainly need every call answered and the job captured, TradeHalo costs less and never runs out.

Three reasons tradespeople choose TradeHalo

01

Unlimited calls, flat price

No minute bundles, no overage, no watching the clock. TradeHalo is £19 or £39 a month with unlimited answered calls, so a storm, a cold snap or a good review never shows up as a bigger bill.

02

Emergencies flagged straight away

TradeHalo recognises urgent calls like a burst pipe or no heating, asks the right questions, and texts you the job details the moment the call ends. The caller gets a confirmation text too, so they stop ringing round.

03

Cheaper to start, booking at £39

TradeHalo Starter is £11 a month less than Cyberstaff Starter and has no call cap. Pro adds voice booking into Google Calendar with travel time between jobs, for £39, less than Cyberstaff's 240-minute Growth plan.

A busy February, billed two ways

Trade calls come in waves. The weeks you most need cover are the weeks a per-minute plan costs most.

Per-minute AI receptionist

  1. A cold snap doubles your calls to around 200 in the month.
  2. At two minutes a call, that's 400 minutes of talk time.
  3. Starter's 100 minutes run out in the first week.
  4. You either pay 30p a minute for the rest or move up to Scale at £120/month.
  5. Next month, you're back to checking whether to drop a plan.

TradeHalo

  1. Every one of the 200 calls is answered instantly, 24/7.
  2. Emergency calls trigger an instant SMS to you with the job details.
  3. On Pro, jobs are booked straight into your Google Calendar.
  4. Full transcripts and AI summaries are waiting in your dashboard.
  5. Your bill is still £19 or £39, same as a quiet month.
The difference: both answer the phone well. TradeHalo's price doesn't move when your phone gets busy, which is exactly when trade businesses win the most work.

Feature-by-feature: TradeHalo vs Cyberstaff

How the two services compare on the things that matter to a trade business.

Feature TradeHalo Cyberstaff
Call handling
24/7 answering ✓ ✓
Unlimited calls on the entry plan ✓ 100 minutes, then per-minute
No setup fee ✓ ✓
Call recordings and transcripts ✓ ✓
Call transfers — ✓
Multilingual conversations — ✓
Trade job capture
Trade-specific questioning (job, location, urgency) ✓ Industry-specific setups available
Emergency detection with instant SMS alert ✓ Not listed
Confirmation SMS to the caller ✓ Post-call SMS follow-up
AI text and WhatsApp conversations — ✓
Bookings and diary
Appointment booking during the call Pro (£39/mo) All plans
Calendar sync Google Calendar (Pro) Google Calendar, Outlook, Calendly
Travel-aware scheduling between jobs Pro (£39/mo) Not listed
CRM integrations — HubSpot, Pipedrive, Zapier, Make
Price and terms
Flat monthly fee, no overage ✓ —
No long-term contract ✓ ✓
Free trial 14 days 7 days, no card
Free SEO-ready mini-website ✓ —

When Cyberstaff might suit you better

Cyberstaff is a well-built product with a lot in every plan. If you want booking from the cheapest tier, text and WhatsApp conversations handled by AI, a website SMS widget, calls answered in other languages, or a link into HubSpot or Pipedrive, it does things TradeHalo doesn't. Its 7-day trial also doesn't ask for a card. And if you only get a handful of short calls a month, 100 minutes may be all you need.

TradeHalo is the better fit when your phone is your main source of work and call volume swings with the weather: every call answered for one predictable price, emergencies flagged straight away, and jobs booked into your diary from £39.

Other Cyberstaff alternatives in the UK

Weighing Cyberstaff against other services? Here are the other UK AI receptionists and answering services compared on this site, with their entry prices and who each one suits.

Service Who answers Entry price Appointment booking Free trial Best for
TradeHalo AI assistant £19/month (Starter) Pro at £39/month 14 days Businesses that book jobs by phone and want unlimited 24/7 answering
Hey Jodie AI receptionist £49/month + VAT From £99/month (Professional) 7 days, no card A broad AI receptionist for any kind of small business
Clara AI receptionist £39.99/month Not detailed on published plans 7 days Small service businesses that mainly need messages taken
Answerphone AI AI answerphone £59/month (200 calls) Calendar on Growth (£199/month) 14 days, no card Trades that want AI answering and rarely exceed 200 calls
Answer4u Human team, plus AI option AI from £14.99/month + 27p/min Not on AI or pay-as-you-go plans 30 days Firms that want a UK human team, or simple AI message-taking
Moneypenny Human PAs Quote-based Varies by package 7 days Larger firms wanting a dedicated human PA team
Face For Business Human PAs From £49/month (business hours) On higher plans 7 days Office-hours cover from a named human PA

Competitor details are taken from each provider's published pricing or independent guides. Last checked — Hey Jodie, Clara and Answer4u: 2 November 2026. Answerphone AI, Moneypenny and Face For Business: July 2026. Providers change pricing, so always confirm current figures on their own site.

Want the full picture? See every UK answering service we've compared, or click a provider above for a head-to-head comparison with TradeHalo.

Cyberstaff alternative FAQs

How much does Cyberstaff cost? +
Cyberstaff's AI receptionist is £30/month for 100 minutes (Starter), £60/month for 240 minutes (Growth) or £120/month for 600 minutes (Scale). Extra minutes cost 30p, 25p or 20p depending on the plan, with no setup fee or contract. TradeHalo is a flat £19/month for Starter and £39/month for Pro, with unlimited AI-answered calls.
Is TradeHalo cheaper than Cyberstaff? +
For most trade businesses, yes. 100 two-minute calls a month is 200 minutes, which puts you on Cyberstaff Growth at £60/month. TradeHalo Pro, with unlimited calls and appointment booking, is £39/month, and Starter is £19/month. Cyberstaff can work out similar if you get very few calls and need its extra integrations.
Cyberstaff vs Hey Jodie: which is better? +
Both are UK AI receptionists. Cyberstaff prices by talk time (from £30/month for 100 minutes) and includes booking on every plan. Hey Jodie starts at £49/month plus VAT, with appointment booking from its £99/month Professional plan. If you're a trade business, TradeHalo is worth adding to the shortlist: £19/month with unlimited calls, and booking from £39/month. Our Hey Jodie comparison page covers it in more detail.
Does Cyberstaff book appointments? +
Yes. Cyberstaff lists bookings and calendar integration on all its plans, with Google Calendar, Outlook and Calendly. TradeHalo books appointments by voice on Pro (£39/month), syncing to Google Calendar and allowing for travel time between jobs.
Can I switch from Cyberstaff to TradeHalo? +
Yes. Sign up for TradeHalo's 14-day free trial, set up your services, and you'll get a dedicated UK number. Divert your existing number whenever you're ready, and run both side by side before cancelling anything.

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