Ten UK call answering services side by side, AI and human: what each one costs, whether it can book jobs into your diary, how long the free trial is, and who it genuinely suits.
Updated • Written by the TradeHalo team
AI services first, then human answering services. Click any provider for a full head-to-head with TradeHalo.
| Service | Who answers | Entry price | Appointment booking | Free trial | Best for |
|---|---|---|---|---|---|
| TradeHalo | AI assistant | £19/month (Starter) | Pro at £39/month | 14 days | Businesses that book jobs by phone and want unlimited 24/7 answering |
| Hey Jodie | AI receptionist | £49/month + VAT | From £99/month (Professional) | 7 days, no card | A broad AI receptionist for any kind of small business |
| Clara | AI receptionist | £39.99/month | Not detailed on published plans | 7 days | Small service businesses that mainly need messages taken |
| Answerphone AI | AI answerphone | £59/month (200 calls) | Calendar on Growth (£199/month) | 14 days, no card | Trades that want AI answering and rarely exceed 200 calls |
| Cyberstaff | AI receptionist | £30/month for 100 minutes | Included on all plans | 7 days, no card | Businesses wanting SMS, WhatsApp and CRM integrations alongside calls |
| Moneypenny | Human PAs | Quote-based | Varies by package | 7 days | Larger firms wanting a dedicated human PA team |
| AnswerConnect | Human receptionists | From £205/month (150 mins) | Yes, via their scheduling tools | None advertised | Businesses that want people, not AI, around the clock |
| alldayPA | Human call centre | Around £90/month (quote) | Diary services on bigger packages | Varies by offer | Firms happy with per-call billing and a UK call centre |
| Face For Business | Human PAs | From £49/month (business hours) | On higher plans | 7 days | Office-hours cover from a named human PA |
| Answer4u | Human team, plus AI option | AI from £14.99/month + 27p/min | Not on AI or pay-as-you-go plans | 30 days | Firms that want a UK human team, or simple AI message-taking |
Competitor details are taken from each provider's published pricing or independent guides. Last checked — Hey Jodie, Clara and Answer4u: 2 November 2026. Answerphone AI, Moneypenny, AnswerConnect, alldayPA and Face For Business: July 2026. Cyberstaff: 4 November 2026. Providers change pricing, so always confirm current figures on their own site.
Until recently, "call answering service" meant a team of people in a call centre taking messages for you. Services like Moneypenny, AnswerConnect, alldayPA, Face For Business and Answer4u still work that way, and a good human PA is hard to beat for warmth.
The trade-off is cost and coverage. Human services charge by the call, the minute or a quoted package, and full evening, weekend and overnight cover usually sits on the pricier plans. A busy month, the kind you get after a cold snap or a storm, costs more than a quiet one.
AI receptionists such as TradeHalo, Hey Jodie, Clara, Answerphone AI and Cyberstaff answer every call instantly, 24/7, usually for a flat monthly fee, though some, like Cyberstaff and Answer4u's AI receptionist, bill by the minute. The difference between them is mostly in the detail: call caps, which plan unlocks appointment booking, and how well the AI understands the jobs you actually do.
Every page covers pricing, features, contracts, and when the other service is the better choice.
A well-regarded AI receptionist at £49/month — compared with TradeHalo's job-focused AI answering from £19/month.
Read the comparison →An AI receptionist for small service businesses from £39.99/month — compared with a trades-only AI assistant from £19/month with booking built in.
Read the comparison →A trades-focused AI answerphone from £59/month with call caps — compared with unlimited answering and £39 calendar booking.
Read the comparison →A UK AI receptionist priced by the minute, from £30/month for 100 minutes — compared with flat-rate, unlimited AI answering built for trades.
Read the comparison →The UK's biggest human answering service, with quote-based pricing — compared with flat-rate AI answering built for trades.
Read the comparison →24/7 human answering billed by the minute from £205/month — compared with unlimited flat-rate AI answering for trades.
Read the comparison →Manchester-based 24/7 call centre with per-call and per-minute charges — compared with flat-rate AI answering built for trades.
Read the comparison →Friendly UK human PAs billed by the second, with 24/7 cover on higher tiers — compared with always-on AI answering for trades.
Read the comparison →A Nottingham call centre with per-call human answering and a per-minute AI receptionist — compared with flat-rate AI answering that books jobs.
Read the comparison →Every comparison is built the same way: we look at each provider's published pricing, contract terms and feature list, then judge them against what a working tradesperson actually needs from call answering.
Where a competitor doesn't publish pricing, we say so and reference independent guides instead of guessing. Where another service is genuinely a better fit for your business, we say that too. Yes, we make TradeHalo, so weigh our view accordingly and check each provider's own site before you decide.
You can also find TradeHalo on independent software directories:
TradeHalo takes minutes to set up and comes with a 14-day free trial. You won't be charged until your trial ends.
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