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Comparison guide

AI receptionists and answering services for UK trades, compared

Ten UK call answering services side by side, AI and human: what each one costs, whether it can book jobs into your diary, how long the free trial is, and who it genuinely suits.

Updated • Written by the TradeHalo team

UK answering services compared

AI services first, then human answering services. Click any provider for a full head-to-head with TradeHalo.

Service Who answers Entry price Appointment booking Free trial Best for
TradeHalo AI assistant £19/month (Starter) Pro at £39/month 14 days Businesses that book jobs by phone and want unlimited 24/7 answering
Hey Jodie AI receptionist £49/month + VAT From £99/month (Professional) 7 days, no card A broad AI receptionist for any kind of small business
Clara AI receptionist £39.99/month Not detailed on published plans 7 days Small service businesses that mainly need messages taken
Answerphone AI AI answerphone £59/month (200 calls) Calendar on Growth (£199/month) 14 days, no card Trades that want AI answering and rarely exceed 200 calls
Cyberstaff AI receptionist £30/month for 100 minutes Included on all plans 7 days, no card Businesses wanting SMS, WhatsApp and CRM integrations alongside calls
Moneypenny Human PAs Quote-based Varies by package 7 days Larger firms wanting a dedicated human PA team
AnswerConnect Human receptionists From £205/month (150 mins) Yes, via their scheduling tools None advertised Businesses that want people, not AI, around the clock
alldayPA Human call centre Around £90/month (quote) Diary services on bigger packages Varies by offer Firms happy with per-call billing and a UK call centre
Face For Business Human PAs From £49/month (business hours) On higher plans 7 days Office-hours cover from a named human PA
Answer4u Human team, plus AI option AI from £14.99/month + 27p/min Not on AI or pay-as-you-go plans 30 days Firms that want a UK human team, or simple AI message-taking

Competitor details are taken from each provider's published pricing or independent guides. Last checked — Hey Jodie, Clara and Answer4u: 2 November 2026. Answerphone AI, Moneypenny, AnswerConnect, alldayPA and Face For Business: July 2026. Cyberstaff: 4 November 2026. Providers change pricing, so always confirm current figures on their own site.

AI receptionist or human answering service?

Until recently, "call answering service" meant a team of people in a call centre taking messages for you. Services like Moneypenny, AnswerConnect, alldayPA, Face For Business and Answer4u still work that way, and a good human PA is hard to beat for warmth.

The trade-off is cost and coverage. Human services charge by the call, the minute or a quoted package, and full evening, weekend and overnight cover usually sits on the pricier plans. A busy month, the kind you get after a cold snap or a storm, costs more than a quiet one.

AI receptionists such as TradeHalo, Hey Jodie, Clara, Answerphone AI and Cyberstaff answer every call instantly, 24/7, usually for a flat monthly fee, though some, like Cyberstaff and Answer4u's AI receptionist, bill by the minute. The difference between them is mostly in the detail: call caps, which plan unlocks appointment booking, and how well the AI understands the jobs you actually do.

What a trade business should look for

  • Real 24/7 cover on the plan you can afford. Plenty of enquiries come in evenings and weekends. Check whether out-of-hours answering is in the entry price or an upgrade.
  • Booking on the plan you'll actually buy. Several services only book appointments on higher tiers, for example Hey Jodie from £99/month and Answerphone AI from £199/month. TradeHalo books jobs on Pro at £39/month.
  • No surprise bills in a busy month. Per-minute billing and call caps punish exactly the weeks you most need cover. Look for unlimited or flat-rate answering.
  • Emergencies flagged straight away. A burst pipe shouldn't sit in your inbox until morning. TradeHalo detects urgent calls and texts you instantly.
  • The job details captured properly. Postcode, what the job is, access and urgency, so you can call back ready to quote.
  • Trial terms you're comfortable with. TradeHalo gives you 14 days free. We take a card at signup, but you aren't charged until the trial ends and you can cancel in one click before then.

Head-to-head comparisons

Every page covers pricing, features, contracts, and when the other service is the better choice.

How we compare services

Every comparison is built the same way: we look at each provider's published pricing, contract terms and feature list, then judge them against what a working tradesperson actually needs from call answering.

Where a competitor doesn't publish pricing, we say so and reference independent guides instead of guessing. Where another service is genuinely a better fit for your business, we say that too. Yes, we make TradeHalo, so weigh our view accordingly and check each provider's own site before you decide.

You can also find TradeHalo on independent software directories:

Frequently asked questions

How much does an AI receptionist cost in the UK? +
Published UK prices for AI receptionists range from £19/month (TradeHalo Starter) to around £60/month for entry plans, with appointment booking often reserved for higher tiers. Hey Jodie starts at £49/month plus VAT with booking from £99/month, Clara starts at £39.99/month, Cyberstaff starts at £30/month for 100 minutes of talk time, and Answerphone AI starts at £59/month for up to 200 calls.
Is an AI receptionist cheaper than a human answering service? +
Usually, yes. Human answering services such as Moneypenny, AnswerConnect, alldayPA, Face For Business and Answer4u charge per call, per minute or by quoted package, and full 24/7 cover tends to cost £100 or more a month. AI answering services typically charge a flat monthly fee with unlimited or high call allowances, and answer around the clock at no extra cost.
Which answering service is best for tradespeople? +
For trades, the things that matter most are 24/7 cover, capturing the job details properly, flagging emergencies straight away, and booking jobs into your diary. TradeHalo is built around exactly that, from £19/month with booking from £39/month. If you specifically want a human to answer, Face For Business and alldayPA are the closest fit among the services compared here.
Can an AI receptionist book appointments? +
Many can, but often only on higher plans. TradeHalo books into Google Calendar on Pro at £39/month, Hey Jodie lists appointment booking from its £99/month Professional plan, and Answerphone AI includes calendar integration on its £199/month Growth plan. Check the booking column in the table above before you choose.

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